Hong Kong Volunteer Team
Since 1997, the volunteer team at COPL's Hong Kong headquarters has dedicated to serving the community. The team now boasts over 8,000 volunteers. Leveraging its business presence across all 18 districts of Hong Kong, COPL has continuously serve grassroots communities under the theme "Love in 18 Districts." Upholding the principle of "Customer Service for All, Volunteering for All," the team has organized various volunteer activities such as "Warm Companionship", "Elderly Care"," Environmental Pioneer", and "Volunteer Together", while also encouraging employees and their families to assist vulnerable groups in society.
Moreover, COPL has participated in the "Caregivers' Beautiful Journey Support Day " organized by the Tai Po and North District Offices of the Hong Kong Social Welfare Department. The company also has represented the property management industry in signing the "Caregiver Support Charter," joining forces with representatives from social welfare, education, and healthcare sectors to support caregivers, thereby highlighting the social responsibility of central enterprises in Hong Kong.
In recent years, the volunteer team at COPL's Hong Kong headquarters has logged over 20,000 volunteer hours annually, earning multiple awards, including the "Top 10 Highest Volunteer Hours Award" and the "Corporate Volunteer Hours Gold Award" from the Hong Kong Home Affairs and Youth Affairs Bureau and the Agency for Volunteer Service. Estates under management in Hong Kong such as Belcher's Hill, One Kai Tak, and The Beaumount have been recognized as "Caring Estates," and numerous employees have received "Individual Volunteer Hours Awards," showcasing the company and its employees' outstanding contributions to social welfare.
Haihui Canteen
The Haihui Community Canteen is a community canteen established by COPL in Youhao North Street, Shayibake District, Urumqi. It is also the first government-guided social service pilot project undertaken by COPL, representing an initiative to advance urban service work with meticulous care and benefit the community.
In planning the convenience life circle of Youhao North Street, Shayibake District, COPL conducted a survey to understand the proportion of permanent residents in the community and the residents' needs. The survey revealed that the shortcoming in the construction of the convenience circle was the lack of diversity in small restaurants, with a majority of the residents being middle-aged and elderly. Based on this, COPL began planning and constructing the community canteen to provide residents with breakfast, nutritious meals, and other supply services, making it convenient for community residents to enjoy clean, hygienic, and delicious meals within the life circle. The service covers more than 1,500 households and over 1,000 elderly residents.
Based on the "UN+" platform, COPL has established a complete supply system from ingredient procurement to food preparation for the community canteen. In addition, COPL, together with the Haihui Community Canteen, launched the "canteen dining + home delivery" service and set up a volunteer service team to provide reservation meal services through the "Assisted Meal Service Vehicle for the Elderly." Specifically targeting elderly residents with advanced age or limited mobility, free meal delivery services are provided. Since its opening, the average daily dining population has been nearly 180 people, with over 6,000 meal assistance services provided throughout the year.
Currently, the community canteens have been piloted in various areas. COPL will further improve the community canteen services, bringing convenience and warmth to the residents.
Rural Revitalization
COPL, riding on its strengths in quality service and customer resources, has introduced a comprehensive support strategy of "Special Projects + Industry + Consumption + Employment," tailored to the overall planning and actual needs of the rural revitalization in the supported regions. The company actively fulfills its social responsibility and creates social value, contributing to the rural revitalization these regions.
The company has provided targeted assistance to Kang County, Kangle County, and Zhuoni County in Gansu, as well as partnered with Changting County in Fujian for overall support, strengthening local leading enterprises and cooperatives and benefiting numerous farming households. By helping the local agricultural specialty product with industry upgrading and establishing new production lines, the programme successfully launched over 70 types of agricultural products.
Additionally, the company has launched the "Haihui Youxuan" e-commerce platform and opened "Zhonghai Youjia" offline stores to support agricultural sales. To further expand the market for these products, the company has hosted multiple rural revitalization live-streaming events and organized nearly a hundred offline promotional activities in China Overseas communities, helping the supported regions' agricultural products reach markets across the country.